Privacy

Privacy Policy

Introduction

This Privacy Policy describes how CIESSEBO SRL, headquartered at via A. Ristori 3, 40127 Bologna, Italy (hereinafter, "we" or "the Company"), collects, uses and protects the personal data of users who visit our website or purchase products through our e-commerce.

Data Collected

We collect the following personal data:

  • First and Last Name
  • Email Address
  • Residence or Shipping Address
  • Data automatically collected by Google Analytics (e.g., browsing data, IP address, behavioral data)

Purpose of Treatment

Data are processed for the following purposes:

  • Order processing and management.
  • Commercial communications and marketing subject to the user's consent.
  • Statistical analysis via Google Analytics and Facebook Pixel to improve our service and user experience.
  • Management of online payments through third-party platforms (Stripe and PayPal).

Legal Basis of Treatment

The processing of personal data is based on:

  • The performance of a contract of sale or service.
  • User consent for sending commercial communications.
  • The Company's legitimate interest in improving the site and marketing activities.

Third Party Services

We use the following third-party services that may collect user data:

  • Google Analytics for statistical analysis.
  • Facebook Pixel for monitoring advertising campaigns.
  • Shopify for managing e-commerce and sending marketing emails.
  • Stripe and PayPal for handling online payments.

Data Retention

Personal data are retained for as long as strictly necessary to fulfill the above purposes and in any case for no longer than 10 years after collection, unless otherwise required by law or explicitly requested by the user for deletion.

Rights of Users

Users have the right to:

  • Access your personal data.
  • Request rectification or deletion of their data.
  • Oppose the processing or request restriction of the processing.
  • Receive your data in a structured, commonly used, machine-readable format.
  • Revoke the consent given at any time, without affecting the lawfulness of the processing based on the consent before revocation.

Contact

To exercise your rights or for more information, you can contact us at email: [email protected].

Changes to the Privacy Policy

This Privacy Policy may be subject to change and update. You are encouraged to consult it periodically.

Date of last modification: March 12, 2025